Ajay Singh
Parmar

1. 2025 —

   KPTAC Technologies

   Senior Backend Engineer

   May 2025 — Present · Dubai, United Arab Emirates

   • Own end-to-end backend architecture for a multi-tenant hospitality SaaS platform (Digital eMenu), defining system design, API contracts, and data models across Orders, Payments, Reservations, Restaurant Management, Notifications, and CRM.
   • Architect scalable, fault-tolerant microservices handling high-volume restaurant transactions and real-time order flows, with concurrency control and strong consistency guarantees across reservation and payment systems.
   • Engineer secure payment integrations with idempotent transaction processing and webhook-based event handling, ensuring reliability under production load.
   • Integrate AI/LLM-driven features into the platform—menu recommendations, automated guest insights, and context-aware notifications—building RAG pipelines and LLM API integrations against transactional data.
   • Set technical direction for the team—driving architectural decisions, defining engineering standards, and mentoring engineers to raise delivery quality and velocity.
   • Partner directly with product, mobile, and frontend teams to translate business workflows into reliable backend systems, serving as the technical anchor across the stack.

2. 2023 — 2025

   Audiomob Limited

   Senior Software Engineer

   February 2023 — May 2025 · Abu Dhabi, United Arab Emirates

   • Architected Audiomob's RTB platform from PoC to production, doubling throughput to 2K req/sec and sustaining ~100ms responses for 99% of 10M+ daily auctions through optimized GCP infrastructure (Bigtable, Redis) and custom pacing algorithms.
   • Built a gRPC service layer integrating ML models (CTR, LTR, CPI) for real-time ad targeting, cutting inference latency 30% and lifting ROI 25%.
   • Engineered low-latency infrastructure with Terraform, sustaining 99.9% uptime at peak load and re-architecting database schemas to halve query latency.
   • Redesigned the SSP Developer Dashboard (Svelte 5, Tailwind CSS) to cut user task time 40%, and automated BigQuery pipelines for real-time campaign tracking, reducing reporting lag 70%.
   • Owned the full system lifecycle—R&D, infrastructure, CI/CD, and cross-team alignment—ensuring platform performance met business KPIs.

3. 2022 — 2023

   Akamai Technologies

   Senior Software Engineer

   March 2022 — January 2023 · Bangalore, KA, India

   • Engineered scalable REST API features for Router Configuration Management System (RCM) using Flask and React.js, handling configurations for 10k+ routers to streamline network operations.
   • Spearheaded backend database migration tool development for RCM, transitioning legacy systems to a dynamic environment and reducing configuration time by 30%.
   • Orchestrated full-stack workflows (GitHub/Jira/Jenkins) and collaborated with cross-functional teams to enhance network tools, cutting incident resolution time by 25%.

4. 2021 — 2022

   Adcuratio Media Inc.

   Software Development Engineer II

   February 2021 — March 2022 · Bangalore, KA, India

   • Architected an event-driven Multi-Seller Platform using FastAPI with real-time notifications/logging (Kafka), enabling scalable transaction handling.
   • Led end-to-end development of core services (Subscriptions/Payments/Reviews) for Folksmedia Streaming (Python), mentoring juniors to boost team output.
   • Optimized API performance by 40% by applying SOLID principles and microservices architecture in cloud-native systems; designed DSP backend supporting addressable ads for agencies.

5. 2019 — 2021

   Meddiff Technologies (Now Ramsoft)

   Software Engineer

   March 2019 — January 2021 · Bangalore, KA, India

   • Built a Quality Audit feature for the RIS/PACS server, increasing operational transparency and streamlining radiology workflows.
   • Pioneered a Tele-ultrasound web app (Python, Django, React), rapidly delivering remote ultrasound interoperability during COVID-19 to reduce in-person exposure risk, taking it from concept to working POC end to end.
   • Automated quality audits and server monitoring across a 50+ machine PACS fleet (Linux/Windows) and modernized the hospital inventory stack, cutting manual workflows 40% and enabling real-time radiology performance tracking.

6. 2016 — 2019

   Infosys Limited

   Senior System Engineer

   December 2016 — March 2019 · Mangalore, KA, India

   • Implemented a critical policy-change feature for Universal Life and Whole Life insurance underwriting, enabling accurate handling of mid-term policy adjustments.
   • Restructured a core correspondence application with SOLID-principled Python backend code, improving performance and maintainability and boosting processing throughput by 20%.
   • Developed high-performance mainframe tools in REXX and PL/1 for CRUD operations on a DB2 database, improving reliability and reducing processing time.

Technical

PythonGolangJavaScriptTypeScriptSQLBashHTML/CSS

Database / Servers

PostgresSQLMongoDBRedisBigtableBigQueryMySQLLinux/UnixNoSQL

Web Frameworks

FastAPIGin (Golang)DjangoNodeReact.jsTailwind CSSWebRTC

Tools

JIRAGitDockerGoogle Cloud PlatformAWSApache KafkaPub/SubKubernetesTerraform

Architecture & Practices

REST APIsMicroservicesgRPCDevOpsTDDSOLIDSDLC

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